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What information we collect and what we do with it
At Worlds Apart®, there are different ways we collect information about you:
When you register with us, we ask for information like your name, e-mail address, address, and contact details. We keep a record of this information.
We keep a record of any emails you send us. This helps us to review any problems or concerns you've had with our products or services.
We also record and sometimes play back incoming calls. This helps us to continually improve our customer service and helps us when we're training new World Apart® staff.
Cookies are small text files that web sites can send to your computer. Cookies are not computer programs, and can't read other information saved on your hard drive. They can't be used to disseminate viruses, or get a user's e-mail address etc. The only information they tell the website, is the information you've already given to us.
The European Union Directive on Privacy and Electronic Communications which came into force on 31st July 2002, shows that cookies are a useful tool for many activities, including checking the identity of web site users. The Directive makes it compulsory for web sites to inform users if cookies are being used and how they are used, which is why we're providing you with this information.
You can find out more about cookies by visiting www.aboutcookies.org. Lastly, the Directive says that websites must tell you that you can set their computers to reject cookies if you want to. To do this, visit www.aboutcookies.org.
How we use your personal data
All the information we collection from you is used to improve our customer care.
We would only share your data with others in these circumstances:
- In the unlikely event that our business assets are ever sold to or purchased by another company.
- To outside research companies whom we may ask to contact you directly for your opinions on our products and services (in which case we provide them with only the information they need to perform their function).
We will never do any of these things with your data:
- We will never pass on your email address to a third party for marketing purposes
- We will never pass your email address to another company
Worlds Apart Ltd.
The Innovation Factory
St. Columb Major Business Park
Opting in and out
If you don't want to receive any further email messages from us please, please email Customer care
If you do not wish to be contacted by Worlds Apart® in the future, please email Customer care